FAQ'S
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You can make payments through Visa, Master card, and Debit/Credit Card. Make payments without being worried because we use SSL for security.
We facilitate our customers by providing 30 days return policy after delivery of the product. You are allowed to return and exchange the product within 30 days. Moreover, personalized and customized products will not be returned or exchanged in any case.
To select the size, go through the size chart. However, if you face further problems regarding size, you don’t need to be worried. You may leave a message at our email address our customer support representative will surely help you to get a perfect fitted jacket.
We deliver the order within 10 – 15 working days who live in the US and 15 – 25 working days who live outside the US.
We encourage you to sort out any kind of issues with damaged products. After getting a damaged product as soon as possible contact our customer support team with:
- The order numbers
- The damaged product and its number
- Provide the detail of the damaged product with pictures.
We will surely back to you within 24 hours and after verification of details, will contact you to replace the product as soon as possible.
Typically, any import taxes or customs fees are assessed once the package reaches its final destination. Thedesignerjackets.com has no control over these fees, and we are unable to estimate their amount given the wide regional variation in import taxes and customs regulations.
Before placing your order, it can be a good idea to check with your local customs office about the current fees so you are not taken aback.
Orders can be cancelled before dispatching the item. Moreover, in the case of patching the order and you receive the order, you require to receive it and submit a return n request as soon as possible.